Communicating with Communities in the 21st Century
Dr Misty So-Sum Wai-Cook

Communication is one of the key 21st century competencies. In this module, students will draw on communication models to evaluate the effectiveness and appropriateness of verbal and nonverbal communication in face-to-face interactions and on social media platforms. Students will also learn effective/appropriate strategies to communicate as a team member and a leader in educational/organisational contexts, and explore how people should effectively/appropriately communicate information to the public and collaborate with people in the service oriented communities such as NGOs/VWOs. Additionally, students will also gain insights into the uses and impacts that social media have on individuals and society.

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